Security

 

Yes - Included in Contract

No - Excluded in Contract

Charge

 

 

Level 1

Inspection Only

 

Level 2

Comp Cover

 

Level 3

Total Cover

 

 

Level 4

Repair or replacement of any faulty equipment including labour and parts. No No Yes Yes
One routine inspection per year for a bells only and two routine inspections per year for any alarm system with a signalling device. Yes Yes Yes Yes
Entitlement to call an engineer 24 hour a day 365 days a year with a four hour response. Yes Yes Yes Yes
Act of God i.e. storm damage. No No No No
Damage either by the customer or third party. No No No No
Break in or attempted break in. No No No Yes
BT line failure (signalling system only). No No No Yes
Fire, riot or other force majeure. No No No No
A request to change a security code. No Yes Yes Yes
Replacement of obsolete or out of date equipment (unless it is faulty). No No No No
Mains failure over 8 hours. No No No Yes
Consumable items i.e. batteries, detectors, fuses, etc No No No Yes
Accidental activation of devices, detectors, etc No No Yes Yes